EFT debit order mandates & collections

EFT debit orders (or "standard debit orders") serve as a convenient facility through which merchants can collect funds from customers' bank accounts, requiring minimal effort from customers. This is achieved by obtaining the customers' written, electronic, or recorded voice approval to debit their account.

In South Africa, EFT debit orders are subject to rigorous regulations to ensure responsible and fair practices. However, for merchants who adhere to these regulations and responsibly collect payments from customers, EFT debit orders are cost-efficient payment instruments for collecting recurring revenue.

By leveraging EFT debit orders, merchants can establish a streamlined payment process that promotes convenience for customers while enabling consistent revenue collection. This mutually beneficial arrangement simplifies transactions, enhances financial stability, and fosters positive business-customer relationships.

Creating an EFT debit order collection

To create an EFT debit order collection instruction using Revio, follow these three steps:

Step	Description
Create an EFT Mandate	Begin by setting up an EFT mandate with the customer. This involves obtaining the necessary authorisation from the customer to debit their bank account. Ensure that all required information, such as account details and authorisation, is accurately captured during this process.
Create a Collection Instruction	Once the EFT mandate is established, create a collection instruction in Revio. Provide the relevant details, including the customer's account information, the collection amount, payment reference, and the desired collection date (either for same-day or dated collection).
Verify Status	After submitting the collection instruction, you can use Revio to verify the status of the instruction. This allows you to track and monitor the progress of the collection, ensuring that it is processed correctly. Keep an eye on the status updates provided by Revio to stay informed about the collection status or any potential issues.

Step1: Create EFT Mandate

Reference	Link
Integration Recipe	/v2/mandate/eft
Documentation	Swagger
API Reference	Reference

Sample request

{
  "defaultServiceType": "ONEDAY",
  "profileCode": "TEST1",
  "externalReference": "12345678911",
  "abbreviatedName": "TESTMERCH1",
  "contractReference": "12345678",
  "debtor": {
    "accountNumber": "010553922",
    "accountType": "CURRENT",
    "bank": "ABSA",
    "branchCode": "632005",
    "firstName": "John",
    "lastName": "Postman",
    "identification": {
      "emailAddress": "[email protected]",
      "idNumber": "2001014800086",
      "phoneNumber": "+27-12345678",
      "passportNumber": ""
    }
  },
  "creditor": {
    "accountNumber": "12345678",
    "accountType": "CURRENT",
    "branchCode": "051001",
    "name": "TEST MERCHANT 1",
    "bank": "STANDARDBANK",
    "phoneNumber": "+27-615333440",
    "emailAddress": "[email protected]",
    "idNumber": "4101014800082"
  },
  "releaseDate": "2024-06-05T09:54:04.221Z",
  "firstCollectionDate": "2023-06-06T09:54:04.221Z",
  "firstCollectionAmountCents": 2500,
  "state": "NEW",
  "frequency": "MONTHLY",
  "ultimateCreditor": {
    "accountNumber": "12345678",
    "accountType": "CURRENT",
    "branchCode": "051001",
    "name": "TEST MERCHANT 1",
    "bank": "STANDARDBANK",
    "phoneNumber": "+27-615333440",
    "emailAddress": "[email protected]",
    "idNumber": "4101014800082"
  },
  "entryClass": "21",
  "collectionDay": 6,
  "amountCents": 2500,
  "currency": "ZAR",
  "verifyAccount": false
}

Content-type : application/json
Authorization : Bearer XXXXXXXXXXXXXXXXXXXXXXXXX

// As generated in Post https://dev-payce.auth.eu-west-1.amazoncognito.com/oauth2/token

Field notes

Field	Description
bank	Needs to be uppercase and one word, e.g. STANDARDBANK
ultimateCreditor	Only required for split payments. See Settlement Management
creditor	All creditor fields can be returned via GET https://dev.api.revio.co.za/v2/merchantprofile/{{revio_provided_id}}/. 24 can be used for testing
entryClass	Always 21
verifyAccount	A bank account verification request will be executed as part of the call if enabled. On failure, the mandate will not be created

Step2: Create EFT Collection from mandate

Reference	Link
Integration Recipe	v2/collection/eft/from_mandate/
Documentation	Swagger
API Reference	Reference

Sample request

{
  "mandateId": "8f4a6b0f-fa9b-4f45-8e19-b75c1a70432a",
  "collectionDate": "2023-06-06T12:11:09.778Z",
  "amountCents": 3000,
  "externalReference": "12345678913",
  "serviceType": "ONEDAY"
}

Content-type : application/json
Authorization : Bearer XXXXXXXXXXXXXXXXXXXXXXXXX

// As generated in Post https://dev-payce.auth.eu-west-1.amazoncognito.com/oauth2/token

Field notes

Field	Description
mandateId	id generated when creating EFT mandate
externalReference	reference added when creating EFT mandate
creditor	All creditor fields can be returned via GET https://dev.api.revio.co.za/v2/merchantprofile/{{revio_provided_id}}/. 24 can be used for testing

Reconciliation

As part of Revio's functionality, automatic reconciliation of collection results to the bank statement is implemented upon setup. This means that the system will automatically match and reconcile collection results with the corresponding entries on your bank statement.

To determine whether a collection result has been successfully reconciled, you can check the statement_id field associated with the collection result. This field provides an identifier that links the collection result to the corresponding entry on the bank statement, indicating successful reconciliation.

By leveraging this feature, you can ensure accurate and efficient reconciliation of collection results, allowing for streamlined financial tracking and management.

Bulk processing

Revio offers support for efficiently handling large datasets where performance is crucial. We can perform bulk CSV uploads to facilitate this, allowing you to create collection instructions in bulk. This streamlined process ensures efficient data processing, enabling you to manage and execute collections seamlessly.